Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Golcar | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Golcar is a GPhC registered online pharmacy weight loss clinic serving Golcar and surrounding areas in the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Golcar is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as a legitimate online pharmacy providing weight loss consultations and treatments.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and relevant clinical data provided during consultations
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and usage data collected when you visit our website
Communication records: Correspondence between you and our pharmacy team

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments and conduct clinical consultations
To dispense and arrange delivery of approved medications (dispatched within 1 working day once approved by our pharmacist)
To process payments and manage your account
To comply with our legal and regulatory obligations as a registered pharmacy
To communicate with you regarding your treatment, orders, and any clinical follow-up
To improve our services and ensure patient safety

We process your health data on the basis of providing healthcare services under Article 9(2)(h) of UK GDPR. Other personal data is processed based on contractual necessity, legal obligation, or legitimate interest.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies we may use include:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand visitor behaviour and improve our website
Functional cookies: Remember your preferences to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare professionals: Where clinically necessary or where you have consented to referral
Delivery partners: Courier services require your name and address to fulfil medication orders
Payment processors: Secure third-party providers who handle payment transactions on our behalf
Regulatory bodies: Where we are legally required to share information with bodies such as the GPhC or NHS
IT service providers: Trusted providers who assist us in operating our website and systems, bound by data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment and transactional data is retained only as long as legally required.

7. Data Security

We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high security standards.

8. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, request corrections to inaccurate data, ask us to delete your data in certain circumstances, restrict or object to how we process your information, and request a copy of your data in a portable format. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Golcar
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours. This privacy policy is reviewed regularly and was last updated in July 2026.